Skincare

Pretty, new Ponds Flawless Radiance

An ethnic skincare stalwart gets a facelift. And, no, I’m not talking about a person!

Ponds’ highly successful Flawless radiance range is now hitting shelves in much chicer packaging. And very nice it is too!

 

The new Flawless Radiance range

The Flawless radiance range was launched in SA to help women fight the battle against uneven skin tone. This is caused by an over and uneven production of melanin (the stuff that gives our skin colour). This can create ugly dark marks on the skin, and who wants that?

The Flawless Radiance range contains a specially formulated ingredient designed to work with your genes to decrease the production and dispersion of melanin. Leaving you with gorgeous, radiant skin.

The range comprises:

Even Tone Facial Foam, R54.99

 

Bright and Fresh Even Toner, R54.99; Visible Even Tone Day Cream, R49.99 for 25ml and R84.99 for 50ml; Visible Even Tone Day Lotion, R84.99; Blemish Prevention UV Cream SPF15, R94.99; Anti-Spot Intensive Even Tone Serum, R94.99; Light Infusing Under Eye Cream, R64.99 and

Re-Brightening Night Treatment, R84.99

329 Comments

    • mwandida theu

      i have darks sports and usually i have acne problem,,,i have tried many products but to no avail, help me!!i want to be using ponds,,,wether facewash or cream tell me what to do

      • Rouge Beauty Girl

        Hi Mwandida

        Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

        Thanks,
        Emmy

  • Thandiwe Theepe

    I realy love the flawless radiance & I think ill add with d new pro
    ducts Ponds has made.I use the flawless radiance visible Even Tone Day Cream & I would like to add with the other products as we’ll,when I have the money.I would realy like to thank Ponds for the good job,I’ve been using Ponds since I was 17yrs until now.Thank you Ponds!

    • Rouge Beauty Girl

      Ponds replies: “Hi Googness, the new flawless radiance with the GenActiv formula is the improved version and is the only version now available. The new GenActiv Technology adapts to your skin for visibly radiant skin in just 7 days. Because every woman’s skin is different, POND’s has developed a formula so advanced that it adapts to meet the unique needs of your skin, unlocking radiant and even toned skin from the source. Our packaging went through some changes and we also added an eye cream to our range! Have a lovely afternoon.”

        • Rouge Beauty Girl

          Hi there,

          Well nothing really, but it will make your skin more sensitive to the sun. It contains a higher percentage of the ingredients that help fight pigmentation. If you wear the Night Treatment during the day without sun protection, your pigmentation will get worse. I would rather stick to using the products when they are designed to be used.

          Emmy

  • katsoe zewula

    I’ve used your facial range for about 2 weeks,instead of seeing a progress.my skin is turning darker,like I’m scotched by the sun.more especially on the forehead,cheeks and underneath the eyes.how can you help me?

    • Rouge Beauty Girl

      Hi Katsoe

      I will forward your comment onto Ponds. As I’m just a blogger, I wouldn’t like to comment on why your skin is reacting.
      I’ll get back to you once I’ve heard from them.

      • Nosiphesihle

        I would also like to know what causes that and the difference between Pond’s flawless radiance VAO-B3 and Pond’s flawless radiance GenActive.

        • Rouge Beauty Girl

          Hi Nosiphesihle

          Do you mind if I forward your question to the technical peeps at Ponds?
          They will explain better than I can.

          Thanks,
          Emmy

        • Rouge Beauty Girl

          Hi Nosiphesihle
          Here is the response from Ponds:
          “The new flawless radiance with the GenActiv formula is the improved version of our flawless radiance products with VAO B3. The new GenActiv Technology adapts to your skin for visibly radiant skin in just 7 days. Because every woman’s skin is different, POND’s has developed a formula so advanced that it adapts to meet the unique needs of your skin, unlocking radiant and even toned skin from the source.”

          Hope this helps!

      • KHOSI

        I also started using the facial range but OMG! I just turned dark with skin rush on my forehead,Im really depressed and just discontinued using it after 3weeks of use.

        • Rouge Beauty Girl

          Hi Khosi

          Sorry to hear that. Please give the Pond’s Customer Care Centre a call on 0860 572 861 and they will be able to advise you.

          Thanks,
          Emmy

    • Rouge Beauty Girl

      Ponds replies: “Hi Katsoe, we are very sorry to hear this. We would like to get a better understanding so may you kindly contact our customer care centre on 0860 572 861, where a consultant will be able to fully assist you. Thank you for getting in touch.”

    • Keitumetse

      IV bin using ponds forever but i stil hav those blac spots on my face since i was 23 iv tried flawless radiance an age miracle but no change iv lost all my hopes in ponds so plz what do u suggest

      • Rouge Beauty Girl

        Hi Keitumetse

        Do you use a broad spectrum SPF every day? If you don’t wear sun protection, it doesn’t matter what other products you use on your skin, as the sun causes the dark marks. So make sure you’re protecting your skin every single day.

        Emmy

  • MPHO TSOTETSI

    I’m one of your greatest fans,jst dat my problemis one.I hv bin using da fawless radiance range for four months now without any improvement but jst discolouration.Could u kindly help me find perfect ponds products to help me fight the dark marks i have on my face

    • Rouge Beauty Girl

      Hi Mpho

      Have you tried the Anti-Spot Intensive Even Tone Serum? This is the best product they have for treating dark spots.
      The whole range is designed for removing dark spots, but it does take time.
      Also – are you wearing sun cream every day? If you are going in the sun without protection, you’ll just be making new dark spots.

      Emmy

    • Rouge Beauty Girl

      Ponds replies: “Hi Mpho, we are very sorry to hear this. May you kindly contact our customer care centre on 0860 572 861, as we would really like to get a better understanding. One of our consultants will be able to fully assist you. Have a good afternoon.”

  • precious

    I’ve been using flawless radiance gene active for a week now and my face is developing pimples,more and more each day.I would like to know if this is a normal reaction and will these pimples disappear as I continue using dis product.I use the face wash,serum and daily lotion.Please help

      • Bridget

        I have the same problem…….. The pimples do seem to be lessening though, this is my 5th day using flawless radiance gene active.

        • Rouge Beauty Girl

          “Hi ladies, thank you for getting in touch. We’d recommend continuing with your flawless regime for two weeks longer. For the very best results your twice daily regime should consist of the facial foam, toner, day cream (for ‘normal to oily’ skin) or lotion (for ‘normal to dry’ skin), night cream, and serum. The serum can be used at nighttime under your moisturiser. Precious, we’ve noted that you are using the daily lotion (in the pump), if you find your skin feels oily we’d recommend trying the day cream (in the jar) for ‘normal to oily’ skin. If you have any other queries, please do not hesitate to contact our customer care centre on 0860 572 861. Have a lovely afternoon.”

      • khushbu das

        I have used ponds flawess white for like 2 years till 2011 but after that ponds flawless white adavance came it started to give me big pimples. i have never thought the same cream gave me this big pimples. I stopped it or few days .I tried many times but i got same result, then started again , again i saw big pimples… Please report this to ponds

        • Rouge Beauty Girl

          Hi Khushbu

          Sorry to hear that. Are you based in South Africa? I’m asking because our range is called Flawless Radiance, not Flawless White.
          If you are based in South Africa, you can contact the Ponds customer care centre on 0860 572 861. You can forward your complaint onto them there. They are very helpful and knowledgeable, and will be able to give you the best advice.

          Emmy

          Thanks,
          Emmy

    • Rouge Beauty Girl

      Hi Rossy

      If you have early signs of aging (fine lines), then you can try it. But it might be a bit heavy for your skin now. I would use Flawless Radiance instead.

    • Rouge Beauty Girl

      Ponds replies: “Hi Rossy, our flawless radiance range can be used by ladies of any age, however from around 30 onwards we’d recommend our age miracle range. As our skin ages it starts to look for moisture so can feel drier and existing marks appear darker. Our age miracle range is especially designed to meet your skin’s changing needs. To find the perfect range for you we’d recommend a visit to your local POND’S Beauty Advisor, who will look at your skin and answer any of your questions. You can find your nearest Beauty Advisor here -> http://bit.ly/BeautyAdvisorLocator. Have a great afternoon

    • Rouge Beauty Girl

      Hi there,
      You need to give products 2 – 3 months to work properly. And have you been using sunblock? If you haven’t to could be that you are burning.
      I will forward your details onto Ponds, and see if they can suggest anything for you.
      Emmy

    • Rouge Beauty Girl

      Ponds replies: “Hi Thotyelwa, we would really like to get a better understanding so may you kindly contact our customer care centre on 0860 572 861, where a consultant will be able to fully assist you. Thank you for getting in touch.”

  • noluvuyo

    I hate the fact that I chose this product my face is so damaged that I’m so depressed because of this. I had few spots that I needed removed instead of removing them it made them worse by causing pimples around my mouth. And I have more spots that I had before trying this product I’m so disappointed and I regret the day I wasted my money on this product.

    • Rouge Beauty Girl

      Hi Noluvuyo
      Have you been using sunscreen? Also the product is not for spots or acne, it’s for pigmentation. If you use the wrong type of product for your skin concerns, it won’t work, and can make it worse.
      Maybe use a product designed for spots, and not one for pigmentation.

    • Rouge Beauty Girl

      Ponds replies: “We are very sorry to hear this Noluvuyo and we would like to get a better understanding. May you kindly contact our customer care centre on 0860 572 861, where a consultant will be able to fully assist you. Kind regards.”

  • Palesa

    I bought even tone facial foam&visible even tone day cream on the 3rd November.I used them according to the instructions.But since then I develop pimples.so should I continue using them? Pls help m desperate for a good looking face

    • Rouge Beauty Girl

      Hi Palesa

      I would try and use them for another week or so. You haven’t even been using the product for two weeks yet – products do take some time to work. But if you still have them after that, I would try another brand.

    • Rouge Beauty Girl

      Ponds replies: “Hi Palesa, thanks for getting in touch. May you kindly contact our customer care centre on 0860 572 861, as we would really like to get a better understanding. One of our consultants will be able to fully assist you. Have a good afternoon.”

    • Rouge Beauty Girl

      Ponds replies: “Hi Lerato, we are very sorry to hear this. We would like to get a better understanding so may you kindly contact our customer care centre on 0860 572 861, where a consultant will be able to fully assist you. Thank you for getting in touch.”

    • Rouge Beauty Girl

      Ponds replies: “Hi Bridget, our flawless radiance range can be used by ladies of any age, however from around 30 onwards we’d recommend our age miracle range. As our skin ages it starts to look for moisture so can feel drier and existing marks appear darker. Our age miracle range is especially designed to meet your skin’s changing needs. To find the perfect range for you we’d recommend a visit to your local POND’S Beauty Advisor, who will look at your skin and answer any of your questions. You can find your nearest Beauty Advisor here -> http://bit.ly/BeautyAdvisorLocator.”

  • kondana

    i was very excited to try this product. but im so disappointed because i keep breaking out. i was usingit to try and lessen my dark spots but now im getting pimples which are leading to more dark spots!! im so depressed and disapointed, my face os worse than it was and this stuff was expensive!!i seeim not the only one, i wish i had read the reviews here before i wasted my money.

    • Rouge Beauty Girl

      Hi Kondana

      Sorry to hear that. Please contact the Ponds customer care centre on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgable, and will be able to give you some advice.

      Emmy

    • Bathobile

      i started using ponds 10 days ago, the facial wash and day cream,normal to dry skin. on day 6 may face developed a rash and dry skin like eczema. at clicks stores i was adviced to use the norma to ily day cream, on day 10 today, i’ve stopped using ponds today, as we speak my face is worse, itchy, more damaged and made me darker. i have dry patches all over the face…so depressed

      • Rouge Beauty Girl

        Hi Bathobile
        Sorry to hear that. Please contact the Ponds customer care centre on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.
        Emmy

      • Sonia

        I can relate with you because ever since I started using this product, my skin started producing excess oil therefore pimples started showing up and created dark marks on my face

  • winnie

    Hi I was using the day cream and facial foam my skin was lighter but I still kept getting pimples almost every month and they where leaving scars so I then decided to stop it but went back on it and bought the whole package but my skin got worse I naturally have an oily skin and its acne prone so I wanna know if its the right product for me

    • Rouge Beauty Girl

      Hi Winnie

      Sorry to hear that. The product is more for pigmentation than acne, so maybe give their customer services a call.
      Please contact the Ponds customer care centre on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.
      Emmy

  • Rauha

    How do I use this skin care regime? Step by step? What to use first. Followed by what then what and so on. Do I need the day lotion if I have the day cream? Help.

    • Rouge Beauty Girl

      Hi Rautha

      Sure – you use it the same way you would an other programme. So start with the foam cleanser, then the toner. Then as far as the creams, serums and lotions go, the rule is ‘thinnest first’. Apply the product with the thinnest consistency first, so in this case, it’s the serum. Serums always go on before creams and lotions. If you are not using the serum, then go straight to the eye cream.
      If you’re using it, apply the serum next, then apply the eye cream. Then if it’s day time, use either the lotion or the cream. Generally creams are for dryer skins, and lotions for oiler skins – so this depends on your skin type.
      Follow the same routine at night, but instead of the day cream or lotion, apply the night treatment.

      Hope this helps,
      Emmy

  • Jasmine Goliath

    First and foremost I’d like to extend my congratulations and gratitude for such a wonderful product! I’ve been using the products since it came out and I’ve achieved amazing results. I just purchased the UV blemish prevention cream.. And I’d like to know if I can use it WITH my ponds day cream or if I can use it INSTEAD of my day cream. thank you!

    • Rouge Beauty Girl

      Hi Jasmine

      Here is your reply from POND’S:
      The flawless radiance Blemish Prevention UV Cream should be used straight after cleansing each morning. It protects against both UVB burning rays and the deep penetrating UVA rays that are the main cause of dark spots. You can use the Blemish Prevention UV Cream in place of your daily moisturiser. Have a great day.

        • Rouge Beauty Girl

          Hi Taffy

          It can take up to three months to work – it just depends on your skin.
          Are you wearing sun protection every single day? If you aren’t, you need to start – otherwise you’re just wasting your time and money.

          Hope this helps,
          Emmy

  • noluthando

    ID REALY LOVE TO ASK I WAS USING GENTLE MAGIC APPEARENTLY IT DDNT WORK FOR ME INSTEAD MY FACE IS WORSE SO I STARTED WITH YOUR PRODUCT SO SOME PART OF MY FACE IS BURNT SO HOW CAN I FIX THIS PROBLEM

    • Rouge Beauty Girl

      Hi Noluthando

      I’m just a blogger, so wouldn’t want to advise you on this.
      Please contact the Ponds customer care centre on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

  • masesi

    HI

    I have been using ponds flawless radiance from December 2012 till now and I’m starting to develop rush every week can you please give advise.
    Thanks
    Worried

    • Rouge Beauty Girl

      Hi Masesi

      This seems to be a problem for a few of you. Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

      Please let me know if they sort your problem out!
      Emmy

  • Rose

    There is ponds flawless white from thailand is it the same product?Im in the uk and need these products like yesterday.

    • Rouge Beauty Girl

      Hi Rama

      There are so many! If you have dry skin, I wouldn’t use a foam cleanser, I would use a cream cleanser as it will be less drying.
      My favourite brand for dry skin is Vichy – they are the dry skin experts.

      Emmy

  • Rama Devi

    Hi, thanks for reply,
    u dint tell me about day cream for dry skin?
    and is vichy available in Hyderabad?where are you from?

    plz recommend some more brands of cream cleansers available in hyderabad ,India.
    can I get cream cleanser in pond’s brand?

  • Nonni

    Hi,
    I saw this question wasn’t address PONDS. I’m in Australia but the range is not available here. There is a Flawless White range from Thailand. Are these two ranges the same? Sometimes companies have different names for the same product in different markets.

    Thanks,
    Nonni

    PS: Nice blog ;))))

    • Rouge Beauty Girl

      Hi Nonni

      I think so. Legally nothing can be called ‘whitening’ for racial reasons here in South Africa.

  • missy

    hi,

    i have just started the new ponds range, the face wash, toner and day and night cream,
    however i broke out with a fine rash?is it still early days and my skin needs to adapt or do i need to discontinue this product immediately?
    thanks
    Missy

    • Rouge Beauty Girl

      Hi Missy

      THis fine rash seems to be a problem for quite a few ladies.
      Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

      Please let me know if they sort your problem out!
      Emmy

  • Simply_Phly

    Hi

    Been reading all comments and I just started with today with my regime, its kinda scary judgn from other peoples experiences. But I am not new to ponds and so far I have no complain. However am new to this newly developed one. I bought the whole regime products and am looking forward to seeing my results. Crossing fingaz all goes well 🙂

    Phly

  • MsJules

    i have been using ponds flawless radiance for a year now, i should mention am very happy with the results. for the first time in my 31years i have clear face skin, no break outs at all and the blotches are gone. thank you ponds. in my country Malawi its difficult to get the product sometimes but i always strive.

  • noe

    Hie I have been using ponds products for two months now but the problem is that the even tone facial foam makes ma skin dry every time I uuse it.The bright and fresh even toner makes ma skin develop some rash and increase drynes which I thot mayb will make it better.However I’m glad to notify u tht I don’t have a problem with both the day and night creams they a working perfectly
    .Now my question is how can I sort out the dryness that I feel or I shud discontinue using them or may it be an allergy.wat can I use then in substitute.thank u.

    • Rouge Beauty Girl

      Hi Noe

      That’s strange.
      Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

      Please let me know if they sort your problem out!
      Emmy

  • Rebs

    Hi, I have been using this product for almost four months but my facial looks is not showing any changes. What must I do coz is not working out for me?

  • Ann

    If anyone can give me a sample that can proof that it will or can reduce wrinkles, dark rings around eyes and sun spot then I will gladly be that products servant for the rest of my life.

    I have being using very expensive products that cost me as much as R2000.00 per item and there are no improvement. I even used emo oil for wrinkles. So I am very sceptical with all these lovely promises just to make money out of someone.

    When I a sk for a sample, the reply is usually, “mam, we do not have samples you have to buy the cream, if it did not work for you within one month then we will refund you in full even if there is no more cream left” guess what? I bough a very very expensive cream which would work immediately and within two weeks I would’ve look 5 years younger. I took photos for the before and the after, I was so excited but one month later and barely no more cream in the jar and no improvement I went back and gues what I was told. “Jinne mevrou jy kan nie jou geld terug kry nie, jy het dan so te sê die hele pot cream opgebruik. Mevrou moet net aanhou met die cream, dit sal seker nog werk”

    Regards
    Ann

  • nomsa

    i wanted to find out can i use different brands at the same time say maybe i use gentle magic and ponds will that cause breakouts or have another impact on my skin? how long do i have to use the ponds flawless range to start to see changes? i have a lot of rash and blemishes and also my skin is oily what products from ponds can i use for this? I would appreciate to hear from you. Thank you.

    • Rouge Beauty Girl

      Hi Nomsa

      Yes, you can use different products at the same time, but sometimes you might get a reaction. But because this is a reaction that only you may have, you need to test different combinations yourself. Nobody will be able to tell you how your skin will react.

      I have mailed POND’S to find out which products they recommend for your skin. I’ll let you know as soon as they get back to me 🙂

      Emmy

  • thembi

    i am 27 i want to start using Ponds but i want to know is it fine to start with the Flawless Radiance as i have never used Ponds products before? i ahve been using Johnson and johnson products but i have developed rush on my forehead . and anothe thing is i always work up and down daily on a sun,rain or windy days so please help and tell me wich product can be good for me?

    • Rouge Beauty Girl

      Hi Thembi

      Yes, you can use this product 🙂 Just don’t expect to see a difference in a few days. It takes a month or two for your skin to show results.
      If you work-out I would suggest that you use a sunblock every day. Eucerin and Nivea have great options.

      🙂

  • Itu

    Hey made a mistake, bought a ponds fr nite instead of day..Been using it fr both n works Perfectly…will buy em both nxt tym…thnx

  • Hatlie

    Eeeei after reading all the comment don’t know what to say or how to feel. I have dark marks only on my skin no pimples,
    Cause I just bought the product today and I started using. It contains 3 product,even tone facial foam, toner and day cream. I hope it does work and does not gives problems. Pls tell me abt the advert on TV because it state if you do not see result in 30 days return it and you will be refunded (how true is that?)

    • Rouge Beauty Girl

      Hi there

      It’s true, just keep the Ponds customer care centre number 0860 572 861 handy in case you have any problems 🙂

  • tariro

    I have used ponds anti- marks flawless for about 2 months, but instead of getting favourable results, my facial skin becomes scotched under the eyes, forehead and cheeks. Maybe there are some ponds products which I must use before applying the facial cream. I really want to use your products. May you help me.

    • Rouge Beauty Girl

      Hi Tariro

      Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

      Thanks,
      Emmy

  • nthabiseng

    hi there

    i have use ponds anti-mark for 5 year but it didnt remove my marks, so i decided to use daily lotion and the serum but the problem is that i don’t know which one i should apply first between the daily lotion and serum or i should just mix them?

    • Rouge Beauty Girl

      Hi there

      You should apply serum before cream. Apply the serum, and let it absorb for a few minutes before applying the cream over the top 🙂

  • Faith

    Iv been using the flawless radiants ponds product for the past two days and its working for me perfectly..im using the facial foam,even tone toner,oily-normal moisturiser,and the night moisturiser…e problem is my mom just bought me the blemish remover uv cream,so im wondering if i may use both the daily moisturiser and the uv cream

    • Rouge Beauty Girl

      Hi Faith

      I would use the daily moisturiser first – does this one have an SPF? If it does, then use it until it’s finished, then switch to the UV Cream. But if your current cream doesn’t have an SPF, apply the UV cream on top of the daily one.

      Hope this helps!

  • Theo Nangula

    I have been using ponds flawless skin radiance, and my skin looks better and moisturised in the dry winter, but since the product run out of stock of Namibian stores,the unproductive “flawless skin radiance with Genactive products were introduced” its so disappointing that there is no where we can buy Flawless products in Namibia without genactive.

    • Rouge Beauty Girl

      Hi Theo

      You’d have to speak to Pond’s about that. I have nothing to do with distribution 🙁

      Sorry!

  • Theo Nangula

    Could you please tell me the difference between Flawless skin radiance with and without genactive.

    Did you discontinue with Flawless skin radiance without (no GenActive) products
    If so why,because lots of women are so dissapointed with the unavailability of such product (flawless without GenActive) in Namibia.

  • One

    hi
    I have been using ponds flawless radiance for almost a year now and my skin looks amazing!! Thank you!! I still want to continue with ponds flawless randiance and use the new BB cream and wanted to know if it has already arrived in Botswana stores.

  • tee

    my skin is too oily so can i use the serum only as a moituriser..i dont like the even tone cream for nornal to oily skin because it makes me white like vanishing cream,i prefered the vao B3 lotion that i cant find anywhere no mo..

  • Mpho

    Im 41 yrs old, my skin is too oily espacially the T zone with pimples on my chicks. they come and go most of the time, i have used Clinique products and it takes long for my skin to respond on them. kindly help me on chosing the right product for my skin.

  • Ntokozo

    I have been using ponds since last year & my skin is absolutely radiance, for the first time I found facial products that work for me, Thank you so much Ponds for the job well done.

  • Lynett

    I have been using Ponds flawless for a year now l have an oily skin , blemishes and acne please help me and let me know how to use it desperate Lynn

    • Rouge Beauty Girl

      Hi Lynett

      Flawless Radiance is not for acne, it is for pigmentation.
      You need to look for a product for oily, problematic skin. I think I have emailed you my suggestions.

      Good luck!

  • chee sugania

    Hi,
    I have been using this ponds flawless product about 2 months. My face lokks fair but its come out with a lot of pimples. May i know the reason please…

    • Rouge Beauty Girl

      Hi Chee

      Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

      Thanks,
      Emmy

  • Pak

    i have pigmentation and pimples sometimes,my skin is not smooth at all,,,,it has became darker i think its because of the different creams i have been using.i mean my neck is light and the rest of my body but my face is dark,not same colour as my neck.what do you recommend for me?im 36 years old.i want to understand is pigmentation same as dichubaba?thats what i have,,imbarrassing.i saw new products yesterday on tv.in brown bottles.i think those will work for me,post them so that i can learn about them

  • matebello

    i’ve been using ponds flawless day cream, since last year November… my skin became beautiful, soft and even tone, but now in winter my skin has gone darker even though I haven’t changed my product, please advise which one I should use in winter, thanks.

  • khomotso

    hi
    i have strarted using Ponds flawless Radiance on the 23 August and my skin is glowing already.i use the visible Even tone daily lotion,the toner and the foam facew wash and i will try bouy the night cream
    thanks to Ponds for such a wonderful product

  • shantal

    Hi I have started using ponds genactive night cream for a week now and have noticed that my skin is getting lighter but under certain areas eg.under my eye it burns alot and Im also getting painful pimples on my face.Should I continue using this product or stop?please advise.
    Thank You.

  • Theo

    Hi there,
    just wanna know if ponds can be used by men?
    My skin is very oily and I don’t seam to be getting any luck with Nivea, one advised me to use Ponds “Flawless Radiance – UV Cream and Facial Foam.

    • Rouge Beauty Girl

      Hi Theo

      In theory, yes, you could use Pond’s. But I would suggest you rather try another brand with Men specific products. Guys skin is naturally oiler than women’s, so if you are struggling with excess oil, it might be better to use products developed for male skin.
      Have you tried Garnier or L’Oreal products? Beaucience is a local brand that also has a great men’s range. Have a look at their range here: http://beaucience.co.za/?page_id=230

      Also, try and not over-cleanse your skin. If you use harsh products that strip your skin, it will only produce more oil to compensate.

      Good luck!

  • Kearabilwe Ruth Sephoti

    Greetings.I’m 17 years old and only started using ponds this year (2013) after someone I know recommended the product to me. After my mom bought me the Ponds,perfect colour complex beauty cream I started to use it from the end of August up until now “end of September” ever since then my skin has shown no results all I get is pimples and other parts of my skin keep getting darker. I really was excited when I started using the prouduct but instead I’m getting the opposite of what I had expected. I’m even thinking of switching to something else *teary eyes*.

  • Kearabilwe Ruth Sephoti

    It’s me again I forgot to mention that I have pimple marks and scars that still remain even after applying the cream and washing with the ponds beauty soap bar for more than 28 days.

    • Rouge Beauty Girl

      Hi there,

      That’s not cool, but like I’ve told other readers (have a look in the other comments), these products are for pigmentation, and not acne and spots. So you are trying to treat a problem with a remedy for another – it’s not going to work for you. Rather look for products to treat your spots rather than one for pigmentation.
      Garnier and L’Oreal have great options.

      Good luck – hope you come right!

  • rumbie

    Please I’m running out of supplies, do you know any shop/website that sells this range and delivers to Ireland???

    Please help!
    Thanks:)

  • Zethu

    Hai 🙂

    I have the most horrible marks on my face from pimples and so on. Is it safe for me to try the new Ponds range to remove these embarassing scars? And what would the range be? nd also how long do you think it will take to see results?
    Thank u! Ps: U soo cool 😉

    • Rouge Beauty Girl

      Hi Zethu

      Yes, the Pond’s Flawless Radiance range will be good for you. It has been developed for pigmentation prone skin (although it won’t clear pimples!)
      You need to be patient with new skincare routines. You’ll need to wait about 2 months before you see a real change.

      Good luck!

  • Glory

    hi

    i have been using ponds flawless products since 2010 till today, facial foam, toner and day cream in the first time my face was looking good but from early this year my face is very oily. i don’t know that is there any other products that may help me for the oily skin.

    • Rouge Beauty Girl

      Hi Glory

      Pond’s has another range called ‘Perfect Colour Complex’ that will still help with pigmentation, but is designed for oilier skin.
      Good luck! 🙂

  • aviwe

    Hi I’m 22 yrs of age en I hv embarrassing dark spots on my face resulting frm pimples tht cum en go en my skins hs bin scotchd arnd my cheeks en undr my eyes whch hv resultd frm th diffrnt prodcts I hv bin usng ,anthr thng I hv noticed z tht my skin z dffrnt frm th rest of my body its drkr I dnt knw wht 2 do , I seriously nid sum help , I hv nvr used th ponds products , I wna knw if I cn use thm en if thy wil wrk 4 me.

  • Letatia

    I have 2 questions please! I have just started the ponds perfect colour complex for uneven skin tone and to tighten pores. Q1. Is it better to have your pores tightened or unblocked? I believe that when your pores are unblocked, it exfoliates your skin to open up for more pimples. Tight pores give no room for pimples, right? But is it healthy to have tight pores with no room to breathe? Q2. Can I mix ponds products from the different ranges? I bought the Blemish Prevention UV cream SPF 15 from the Flawless Radiance range to use with my 3 step Perfect Colour Complex routine. I need sun protection and the Perfect Colour Complex range does not seem to have UV creams in stores. Thank you for your time!

    • Rouge Beauty Girl

      Hi Letatia

      To answer your second question first, yes, it’s completely fine to mix ranges. And well done on looking for sun protection!
      As for the first question, it’s quite tricky to explain, as no product can actually ‘tighten’ your pores. Your pores are either blocked or unblocked, but products can’t open or close them. Your pores react to heat and cold, and are used by your body as a way to protect and regulate itself. And although pimples can be caused by blocked pores, most blemishes are actually caused from within (hormones, diet etc).
      So to answer your question, it’s alway better to have clean, but not stripped skin (never use harsh astringents, as these will make your skin produce more oil, and in turn, block your pores).

      Hope this helps!
      Emmy

  • priscilla

    Hi
    I’ve been looking for Ponds white beauty at most of the stores .Is this product available in Johannesburg ? I have seen it on the internet ? Apparently its a skin lightening product from Ponds .

    • Rouge Beauty Girl

      Hi Priscilla

      The Flawless Radiance range is their range for pigmentation. Legislation in SA bans brands from calling any products ‘white’ or ‘whitenening’. That’s why you can’t find it.

  • Rachel Rae'

    hello, just want to thank the Ponds team for the hard work and effort they put in making the product work for some of us. I have been using the Ponds Flawless set for 2months now and each week I see visible results, my face is radiant, I am more confident in my self and for once I can go out without any make up on.. thank you guys!!!!!!!!!!!!! keep up the good work. I am a happy user of your product.

    happy user
    Rachel

  • mmabatho

    I can hardly recognise myself, these ponds products are keeping me young with my youthful looks, wish ponds’ could make products for the whole body, I would definitely buy them. Thank you Ponds’.

    • Best

      Am using pond perfect colour complex bt am getting rashes what can I do I want to get a bright ,clear face and is there any lotion I can use for my full body

      • Rouge Beauty Girl

        Hi Best

        Do you mean a cream you can use on your face and body? If so, no, there isn’t. The skin on your face is much thinner than that on the rest of your body, so you need to use cream developed specifically for your face.

        Then, please can you explain what you mean by ‘bright, clear face’? Do you suffer from acne and do you have pigmentation?

        thanks,
        Emmy

  • lizer

    Started using this product last year Dec and only tried it for one reason ,my dark spots but God i get pimples that i hate so much but i still use the product thinking they will go away but no change what so ever 🙁

    • Rouge Beauty Girl

      Hi Lizer

      As I’ve said to other girls below, this product is only for pigmentation, and has not been developed to treat spots and pimples.
      You need to use a range designed for spot and acne prone skin for you want to address the problem.

      Good luck!

  • Tshepi

    I have been using the flawless radiance for 3 weeks now. I bought toner, day cream and night treatment. Since they are not helping with the pigmentation around my lips is it okay to leave the day cream and buy the lotion? Is the serum going to help. I want to give them a chance.

    • Rouge Beauty Girl

      Hi Tshepi

      You need to give the products about 3 months to see real results, sadly. Stick with it for a while longer and see what happens.

      Good luck!

  • Winnie Khunupi

    Hi
    My name its winnie hv little problem r been using ponds flawless for 2 and half years,its been ok since r started using it until r c from 3mnth ago that r been having a rush from back of my ear to ma cheeks,so r stop using toner cause I think have alcohol maybe my face don’t need toner with alcohor but my face still the same please guyz help me

  • ams

    I’ve acne marks/spots on my skin…which ponds product is effective for reducing the marks…my age is 16….kindly help me…
    Thnxs

    • Rouge Beauty Girl

      Hi there,

      Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

      Thanks,
      Emmy

  • Kavitha

    Hi , i am using ponds flawless night and day cream since 2 weeks now how long it will take to reduce pigmentation arround my chin.thx

  • hlengiwe

    I have been using ponds flawless farcial foam, toner ,and daily moistiriser I added bb cream cos it has an spf of 15 do I still need to put sunscreen?

    • Rouge Beauty Girl

      If you aren’t in direct sunlight, the BB Cream will be enough. But if you’re going to be outside for extended periods of time, I would add an extra sun protection cream.

  • nomvelo

    I have been using ponds flawless and now my face is developing pimples and its getting darker I’ve never had pimples before is this normal please help me.

  • samantha

    Hi i have a problem i bot the ponds products last month, a day cream and anti-serum bt i keep gettng lot of rush of my face what could be the cause of this?

    • Rouge Beauty Girl

      Hi Samantha

      Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you some advice.

      Thanks,
      Emmy

  • elizabeth

    I had started using Ponds flawless range last month on the 10th I had not seen a differance yet and I don’t see the complexion yet,must I keep on it until maybe 2months? I can’t afford to leave it cos I saw many people with beatiful skinsaying they use pond’s,must I perserve? I use foam wash, toner,intensive serum daily lotion n night cream GenActives,

    • Rouge Beauty Girl

      Hi Elizabeth

      Products take 2 to 3 months to make a real change in you skin. So stick with it.
      Good luck!

  • Melissa Scheepers

    Hi ek wil graag weet, ek wil die ponds age miracle reeks gebruik sal dit vir my help ek is 29 en weet nie of ek met dit kan begin nie? Ek gebruik nog net die gesig was.

    • Rouge Beauty Girl

      Hi Melissa

      I think you may be a bit too young to start using Age Miracle. If you just start to moisturise your face and exfoliating twice a week, you’ll see a difference in your skin.
      Look for ranges that address your major skin concerns.

      Good luck!

  • Leanne

    Hi
    I would like to know if the flawless radiance visible even tone day cream contains a spf for sun protection or do we have to still apply sun protection separately to the day cream?

    Thanks

    • Rouge Beauty Girl

      Hi Leanne

      The UV Protection Cream contains SPF15. if you want to use the Day Cream, you will have to apply sun protection over the top.

  • Tebogo

    I have been using flawless radiant product for a while now and my skin looks so amazing, thankx to pond’s. I want to know if my 14 years old girl can use it

    • Rouge Beauty Girl

      Hi Tebogo

      That’s great to hear! Yes, your daughter should be able to use it. Just make sure she stops using it if she has any side effects.

    • Rouge Beauty Girl

      Hi Modesta

      I take it you’re talking about the Pond’s brand specifically?

      Please give the Ponds customer care centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Thanks,
      Emmy

  • Florence

    Hi i bought the Ponds perfect colour complex anti marks, facial wash and beauty cream. I noticed the products are made in India. Are they genuine?

  • Anonymous

    My younger sister swears by Ponds Flawless radiance range.I have used other ponds products-she has a very sensitive skin&this range works wonders4her.I now live in Kenya&I have to buy it4 her always since she moved Cameroon and it’s not sold there.It’s the beat! She had very serious breakouts but this range gave her a great flawless smooth look.

  • zethu

    I am 52 years old ; have a sensitive and dry skin of late; I always react to products and im now having hyperpigmentation on my face and dark circles around the eyes; I just started using ponds flawless genactive mixing it with Revlon serum and toner the reason being I was afraid to buy the whole range incase I react, but so far I don’t have any problems.

    So intend switching over to ponds as Revlon products are so expensive I really cannot afford buying them; so would like to know which ponds products are suitable to clear the hyperpigmentation without burning my skin; I also use sunscreen daily with spf 30.

    thank you Zethu

    • Rouge Beauty Girl

      Hi Zethu

      I think probably the Flawless Radiance range, but I have sent your mail onto the Pond’s Team for them to give their advice.
      I will send you their recommendations as soon as I get them.

      Chat soon,
      Emmy

    • Rouge Beauty Girl

      Hi Zethu

      The Pond’s team say it’s best for you to give them a call, so they can chat to you about your skin needs.
      Give them a call on 0860 572 861. You can explain your skin type to them, and they will give you the best recommendations. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck,
      Emmy

  • Mumu Sathe

    I am a black 15 year old teen and I have very sensitive skin no lie and I would like to ask which ponds products are best for sensitive teen skin and won’t DAMAGE my skin?Thank you so much and am looking forward to your response.

    • Rouge Beauty Girl

      Hi Mumu

      If you are based in South Africa, you can contact the Ponds customer care centre on 0860 572 861. You can explain your skin type to them, and they will give you the best recommendations. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck!
      Emmy

    • Rouge Beauty Girl

      Hi Shirley

      The Pond’s team say it’s best for you to give them a call, so they can chat to you about your skin needs.
      Give them a call on 0860 572 861. You can explain your skin type to them, and they will give you the best recommendations. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck,
      Emmy

  • Rue

    I’m currently using Pond’s anti marks and it is working well for me my skin has cleared up and no sign of acne.
    Is it possible for me to start using flawless radiance and expect to still have clear skin ?

    • Rouge Beauty Girl

      Hi Rue

      There’s no reason why not. If you’re worried, though, try and add one new product at a time. That way, if you do break-out you’ll know which product caused it.
      Just remember to wear sun protection every day to prevent new dark marks from forming.

      Hope this helps,
      Emmy

  • vizzy

    I have been using the Flawless radiance range for almost two weeks now(minus the facial foam wash). I have seen a huge difference even from the first day of use. My dark spots and acne spots are fading slowly and no pimples. My skin feels soft. However, i have seen an increase in black heads appearing. Could this be normal and will eventually go away or is it that maybe i need to introduce a Sun protection cream into the regime?? Overally for now i am happy with the product

    • Rouge Beauty Girl

      Hi Vizzy

      Give it another month or so. It can take a while for your skin to adjust to new products. It’s a hassle, I know, but worth it.
      Please add sun protection anyway – you always need to when using products like this.

      Good luck!
      Emmy

    • Rouge Beauty Girl

      Hi Sun

      As far as I know this range is only produced in South Africa, but I know there are similar ranges produced by Pond’s in other countries.
      Emmy

  • sisa

    I’m using ponds flawless radiance, it’s been 2 months as from now & my face is much better than before.I bought facial foam, even tone, uv blemishes, day cream normal to oily skin and night treatment.Correct me plz I wash my face with facial foam, then when I’m dry I follow with even tone, uv blemishes after and day cream as a cover.is it a correct routine? One more thing I cleanse my face @ night, then I repeat even tone and then night treatment upon.

    • Rouge Beauty Girl

      Hi Sisa

      Glad you’re liking the range.
      You need to switch the UV and the day cream around. Wash, toner, day cream and then UV cream at the end. Your sun protection always needs to be the last product you apply.
      The night routine is spot on.

      Enjoy!
      Emmy

  • sisa

    Hey thanks and it’s true I really love the range.flawless radiance does work for me. I would like to know that is any powder available? Because I’m using Yardley stay pressed powder refill.help or give me tips really love make-up.

  • Nana

    Flawless Range is the best. Ponds thank you so much. KEEP UP THE GOOD WORK OF PRODUCING THE BEST WOMEN PRODUCTS….!!!!!

  • sisa

    Good evening beautiful south African women, guys as much as I’m using this range ponds flawless radiance, Yardley stayfast pressed powder refill won’t give a problem? Give me advice.details women, is any Powder available @ moment produced by ponds? Reply plz

    • Rouge Beauty Girl

      Hi Sisa

      Sorry, no. Pond’s currently only have their BB Cream in their make-up offering.
      Will keep you posted if this changes. The Yardley powder shouldn’t react with it, though.

      Emmy

    • Rouge Beauty Girl

      Hi Prue

      Yes, the Blemish Prevention UV Cream has SPF15.
      Age Miracle is a different range – it’s for older skin. Flawless Radiance is for pigmentation.

      Hope this helps!
      Emmy

  • Joy

    I am 32 years of age. I have dark spots on my cheeks and I am using Anti Spot Intensive serum (Flawlwss radiance)over a month now,but not fully satisfied with the result. Would you suggest I use it for a while longer even up to two months or what can you suggest? Am breastfeeding, is it safe to use the serum while breastfeeding?

    • Rouge Beauty Girl

      Hi Joy

      Yes, it’s safe to use while breast feeding.
      Having said that, the reason why your dark marks are so stubborn is because your hormones are probably still settling down after having your baby. Pregnancy can make your skin very sun sensitive. So persevere for a few more months, and make sure you apply a broad spectrum sunscreen every single day.

      Good luck,
      Emmy

      • Joy

        Thank you very much from the prompt reply. will continue using it for a while, but so far so good. Very affordable here in Namibia. My mom have been using Ponds since I was a little girl to date and she looks younger than her usual age.

  • Keara Ngugama

    Hie im 22 and I want to start using pond.i develop pimples that leave me with dark spots.please help which rang should I use..my skin is not really oily yet not dry

    • Rouge Beauty Girl

      Hi Keera

      Please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Thanks,
      Emmy

  • Angelica

    hie I have started using ponds flawless 2mnths now and the first month it was fine but now I am having pimples everytime I use the face wash leaving me with dark spots..please tell me what should l do?

    • Rouge Beauty Girl

      Hi Angelica

      Please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Thanks,
      Emmy

  • andrea latchman

    Hi there
    Your TV commercial with POND’S flawless radiance Day Cream showing startling results for the eye area. Does that mean it can also applied there?

    Blessings Andrea.

    • Rouge Beauty Girl

      Hi Andrea

      Yes, you can use the Pond’s Day cream around your eye ares – just apply it to the bone under your eye, to avoid getting the cream in your eyes.

      Emmy

  • Phethile

    I’ve been using these product for a month now but I don’t see any difference instead my skin is getting darker

  • Benjie

    Hi ,i’ve been using ponds normal to oil fo years n it is great fo my skin ,so i hav dack spots on my face n i started using ponds spot clear “even tone” n i cn feel it on my skin dt it is perfect so i hear dt u say aftr 2/3 mnths i wil c clear results .my Q is dt can i also use ponds flawless to also help with the spots?

    • Rouge Beauty Girl

      Hi Benjie

      No, Flawless Radiance will work on pigmentation, not spots. The Spot Clear will work on spots. But you can use Flawless during the day, and use Spot Clear at night if you want to target both spots and pigmentation.

      Good luck,
      Emmy

  • Roseline

    hey am Roseline I need help bought day cream,facial foam and bright and fresh even tone toner ..my problem I don’t know with one I must apply first between those three products

    • Rouge Beauty Girl

      Hi Roseline

      No problem. Wash with the facial foam, then tone with the Bright and Fresh Even Tone Toner and finally apply the day cream.
      Then at night cleanse and then tone.

      Does this help?

      Emmy

  • katijah

    hi i’ve been using ponds flawless radiance day and night cream plus face wash for almost 2 years,i love the product its amazig.My only concern is the lightening ingredient in the day and night cream will damage my skin in the long run?

    • Rouge Beauty Girl

      Hi Katijah

      The ingredients are not lightening – they simply work on the enzyme that causes pigmentation, so no need to worry.
      Carry on enjoying the products!
      Emmy

    • Rouge Beauty Girl

      Sorry, I don’t know what you mean? They are ALL face products.
      Please could you explain what you mean?

  • DUDUZILE JUDITH XABA

    hi i have been using ponds flowess radiance for 4 years my face was very agly with many darck spots but now I’m looking much better , i have been wondering do also provied anti-ageing

    • Rouge Beauty Girl

      Hi Duduzile

      No, the range doesn’t contain anti-aging ingredients. Age Miracle is Pond’s anti-age range. You can combine the ranges if you want to.
      You can add, say, the Age Miracle Serum to the Flawless Radiance routine to start with to see how your skin reacts to it.

      Does this help?
      Emmy

    • Rouge Beauty Girl

      Hi Ntando

      Yes, you can! Just make sure you leave the day cream to sink in for a few minutes before you apply the primer.
      Emmy

  • funanani agrineth

    I would like to ask, I have been using flawless radiance for almost six months, I am not seeing any change other having pimples in my face what might be cause?

    • Rouge Beauty Girl

      Hi there

      Sorry, I don’t really understand what you mean.
      Have you developed pimples since using the range?
      And what results are you wanting from your skincare? To reduce pigmentation or pimples?

      Thanks,
      Emmy

    • Rouge Beauty Girl

      Hi Jered

      The Garner Dark Spot Corrector is great for marks. If you have a big budget, then you could try the REN Resurfacing AHA Concentrate (available at selected Woolworths stores). Which ever one you choose, make sure you wear sun protection every day to prevent further marking.

      Hope this helps,
      Emmy

    • Rouge Beauty Girl

      Hi Jen

      Sorry, Flawless is a SA specific product. And after a Google, it doesn’t look like you have any similar ranges in the UK under the Pond’s Institute.

      Emmy

    • Rouge Beauty Girl

      Hi Fariha

      It’s not age specific, so anybody from 20 to 100 can use it to work on their pigmentation.

      Emmy

  • Kefi

    Hey.

    I have dark spots and a dark neck. I’ve tried so many products but nothing seems to work. My friend said i should try Ponds. I wanted to know which Ponds product will remove my dark spots and clear my neck.

    • Rouge Beauty Girl

      Hi there,

      Pond’s Flawless Radiance will work on dark marks caused by pimples and the sun.
      I’m not sure what you mean by clearing a dark neck? Lightening products are illegal in SA, so you won’t find any product that can change your over all skin colour.

      Hope this helps,
      Emmy

    • Rouge Beauty Girl

      Hi Caroline

      Sorry, I don’t sell the products I write about.

      Flawless is a SA specific product. And after a Google, it doesn’t look like you have any similar ranges in the UK under the Pond’s Institute.

      Emmy

  • Retz Mdangy

    Hi. I am big lover of ponds products. I have been using Ponds perfect colour complex for over 7years. I am only starting to have peoblems with pimples and scars recently and i do not know which products to use now tha can help get rid of all the pimples and scars. Please help, i need to get back to having a flawless face

    • Rouge Beauty Girl

      Hi Retz

      Which is your bigger concern? The pimples or the scars? They need different products to tackle them, so you need to decide which you want to address as your main concern.

      Let me know,
      Emmy

  • kea

    I have not used ponds flawless.however I have pimples,spots caused by pimples and ance in my face. Can it help me? Can it get rid of them? And if so then after how long will I see the difference? Plz tell me I really need help.

    • Rouge Beauty Girl

      Hi Kea

      No, Flawless Radiance is for pigmentation, not spots. 🙁
      Please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Thanks,
      Emmy

  • bongiwe

    so love ponds it make my skin so smooth and even.i think you must also make ponds for men products cause i see some of the men have a problem with oily and shiny skin

  • Lettie

    SINCE EVER I USED PONDS FLAWLESS RADIANCE,MY FACE IT LOOKS FEBOULAS. I NEVER LOOK LIKE THIS WAY.KEEP ON PROMOTING THE NEW PRODUCT.

  • Thembeka

    I’m very disappointed.i started to use ponds since I was 17 years now I’m 25 years.i start from vanishing cream. Then I move perfect colour complex with the green tea, my skin was looking good and people they start noticing that there is something change on my face. Now I dicided to move on flawless since I’m going to get married on October,last week I bought flawless radiance,daily lotion,day cream and night cream.then I started with the daily lotion,yoooh my face was getting darker and produce pimples then I stopped to using daily lotion then I dicided to use day cream. But its getting worse now I’m scared even to go outside because people they will ask what wrong with my face. Can anyone help I would like to sell this product. Its very painful that I can throw this product in the beam because is too expensive. I wasted my last money.

    • Rouge Beauty Girl

      Hi Thembeka

      Sorry to hear that.
      Please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck!

  • Shamilla Doorjun

    Hi

    I have alot of scars on my face and i am sick and tired of this. Please advice me to what i must use to get rid of this. Some one told me garnier and i tried that but i don’t feel it is working in any way. so i left it for some time now. please tell .

  • Gcora Nozibele

    I would like to know if where can I get pond’s here in Amsterdam in Netherlands? I am using pond’s and it is helping my face, I’m worried since I just moved from SA and Ill be back to SA in 2016.

  • latisha.

    hi my neck is very black and my skin is bright only my neck is black ,if i use you products on my neck it will help at least to whitening my neck ?

    • Rouge Beauty Girl

      Hi Latisha

      Sadly no, I don’t think so. Whitening products are illegal in SA. This range simply helps to reduce the appearance of pigmentation.
      You’ll probably have to go to a dermatologist to get a professional recommendation.

      Good luck,
      Emmy

  • leeann

    haven’t tried this product yet, but want to give it a try. I am suffering with dark spots on my face and would like to know is it safe to use it while pregnant?

    • Rouge Beauty Girl

      Hi Lee-Ann

      Please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck!

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  • zandi Khumbula

    Hi. my face and neck are darker than my body because of sun burn. and my skin is oily. if I use the normal to oily day cream would it make a difference on my face and is it important to wear sunscreen everyday even when u not exposed to the sun that much

  • Audrey

    I’ve been using flawless for a year nw, but recently I bought it at dischem, and my forehead is infested with pimples, and i suspected it the day I opened it, coz the scent is like of medicine, am not happy

  • agnes

    Hello!
    I have been using pond’s flawless radiance day cream for five months now but no change at. I don’t know if my skin has a problem or what! I waited patiently so but nothing no positive outcome, please help!

    • Rouge Beauty Girl

      Hi Agnes

      What is it that you want to change about your skin?
      Do you have pigmentation? Is it oily?

      I need a bit more info before I can give you recommendations.

      Thanks,
      Emmy

  • Nolo

    Hi…I bought the ponds flawless serum. Day cream. And spot clear face wash yesterday. But reading comments I realised maybe I bought wrong products for my skin…what should I do? Can I take it backs even after opening it cos otherwise my money is wasted..pls advise. #stressed

    • Rouge Beauty Girl

      Hi Nolo

      Oh no! I don’t think you’ll be able to return them, but you’ll have to ask at the store you bought them from.
      What would you like your skincare to target? What is your biggest skin concern?

      Emmy

  • Busi Shoyisa

    Where is the Flawless Blemish Prevention UV in SA. I looked for this product everywhere. Clicks, Edgars and foshini. It’s not even on their website anymore. Did they stop distributing it or?

    • Rouge Beauty Girl

      Hi Busi

      I haven’t heard anything about it being discontinued, but this post is from over three years ago, so there is a strong chance they’ve changed the range.
      Also, if it isn’t on their website anymore, it probably is discontinued. Your best bet is to ask them directly. You can get hold of their customer service department here: http://www.ponds.co.za/contact-us/
      They will be able recommend an alternative if it has been discontinued.

      Emmy

  • malefa claudia masuku

    My face is becoming darker since I started using ponds and it’s two weeks now and it’s breaking advice please and I do have use the whole range including the bb cream to protect my face from the sun

    • Rouge Beauty Girl

      Hi Malefa

      Sorry to hear that. Are you based in SA?
      If so, please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck!

  • RUE

    I suffered from severe acne wen i gave birth. I tried so many products but it did not help at all. A friend introduced me to Flawless Radiance Ponds. It worked wonders. My face is now fine. Thanks to Ponds. My question is why is the Day Cream doesn’t have SPF? The face is subjected to harsh weather conditions especially the Sun. I’m in Zimbabwe and the temperatures are very high.

    Thanks.

    • Rouge Beauty Girl

      Hi Rue

      I know – it is a problem with most skincare, so I would advise you wear an additional sun protection cream over the top of your day cream.
      The Flawless Radiance Blemish Prevention UV Cream does contain SPF15, but I presume this isn’t high enough for you?

      Emmy

  • Shey

    Ponds Stole My RADIANCE!!!! I did the 7 day challenge using the ‘flawless radiance’ even tone day cream and foam cleanser. After 7 days, my spots were darker and my face was darker. I am unemployed and I rarely come out of the house. when I do, I use SPF 50 sunscreen and wear protective clothing. I toned and did the full regime with ponds but I just got darker and my patches became more visible… stay away from ponds, it worked for some but not me.

    • Rouge Beauty Girl

      Hi Shey

      Sorry to hear that. Are you based in South Africa?
      If so, please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck!

  • Thando

    I started using ponds flawless radiance yesterday night and after applying my skin is itchy and l noticed am developing pimples …please help

    • Rouge Beauty Girl

      Hi Thando

      Sorry to hear that. Are you based in South Africa?
      If so, stop using the product and please give the Pond’s Customer Care Centre a call on 0860 572 861, where a consultant will be able to fully assist you. They are very helpful and knowledgeable, and will be able to give you the best advice.

      Good luck!
      Emmy

  • Khetha

    Ponds indicated that the product repairs skin that is damaged Ponds rebrightnineg night treatment didnt repair my skin it actually damaged my skin my skin is more sensitive to the sun I’m darker thanks to the sun

  • Chidera

    Please where do I get Pond’s products, especially the ponds flawless radiance even tone facial foam in Nigeria?

  • Mystery

    Hi guys
    Just want to know, I have very oily skin and usually use ponds lasting oil control face cream in the day. I have a lot of marks from acne and would like to know if it is advisable to use the lasting oil control face cream with the flawless radiance toner,serum and night cream?

    • Rouge Beauty Girl

      Hi there,

      Yes, that will work. But, like with any products, just test to see how your skin reacts to the routine first.
      You may have to gradually add in the Flawless Radiance range to allow your ski to adjust.

      Good luck!

  • yvonne

    Hi Emmy. My name is Yvonne, I noticed once I applied sunscreen that my pigmentation becomes more darker. I’m using the spf 15 , I apply it 20min before my flawless day cream, is this the correct way?

    • Rouge Beauty Girl

      Hi Yvonne

      No, you should apply sunscreen last (after your day cream).
      Also, if you are still getting pigmentation, you should use a higher SPF and stay out of the sun.
      The 20 minute rule is for after you’ve applied sun protection. So apply and then go into the sun 20 minutes later.
      Please also remember that SPF is only a time indication – times the number of minutes it would take you to burn by the SPF, an that gives you the total time of protection you have. For example, I would burn in 5 minutes. If I wore SPF20, I would times 5 by 20, which equals 100 minutes in the sun before I would have to reapply. You also need to make sure you have both UVA and UBV protection (SPF ONLY covers UVB rays). Look for the UVA sign inside a circle on the packaging to make sure you’re getting UVA protection.

      Does this make sense?
      Emmy

  • zimkhitha

    Hi I’m 37 I’ve got large pores and very oily skin, which product range can i use want every thing that can help me my skin is dull

    • Rouge Beauty Girl

      Hi Zimkhitha

      Garnier’s Pure Actives range as well as Cetaphil’s Dermacontrol are both great for oily skin.
      Pores don’t have muscles, so can’t be made smaller, but by following a good skincare routine, you can minimise their appearance. Both of these ranges will help.

      Hope this helps?
      Emmy

  • Paula

    Hi…I just started using Ponds flawless radiance visible even tone daily lotion, I was advised by an agent at clicks westgate mall. She said I have dry skin and it Will help with that. My problem is now after just two days using your products I have rash and its itching. I was using clinique products before could it be the reason why I get this reaction? I had no problems with clinique. I want to send this product back and get one that will work for me.

    • Rouge Beauty Girl

      Hi Paula

      Sorry, I don’t work for Pond’s, I am a beauty blogger who writes about different products.
      Your best bet is to give the Pond’s Customer Care Centre a call on 0860 572 861 and they will be able to advise you.

      Sorry I couldn’t help,
      Emmy

  • janine

    I have very oily, sensitive skin i have used the ponds facial spot wash and ponds serum for removing dark spots but was left with acne by using the serum ….

    • Rouge Beauty Girl

      Hi Janine

      Sorry to hear that. It probably isn’t ‘acne’, as that is caused by internal factors, but the serum is probably too active for your skin, so it made you break out.
      Your best bet is to give the Pond’s Customer Care Centre a call on 0860 572 861 and they will be able to advise you.

  • Ayesha sahar

    Hi.
    I am 20 year old girl live in Quetta Pakistan. Can you please tell me which product or any range of ponds is suitable for 20 year old girl the weather here is very dry so please recommend me the best product of ponds that can suit a 20 year old girl.
    Thank you.

    • Rouge Beauty Girl

      Hi Ayesha

      Unfortunately I can’t help you 🙁 I live in South Africa, and have no idea what is available in Pakistan.

      Sorry I couldn’t be of help,
      Emmy

  • Busi Shoyisa

    Hi, i’ve been using the Ponds Flawless rage ever since it was introduced but when they changed it to GenActive I started developing rash on my face and i’ve noticed that it seems to be a problem for most of us. What is the explanation for that? I stopped using this product but since then I struggle to find a skin product that works for my oily skin. I even tried some other product from ponds but still they don’t help.

    • Rouge Beauty Girl

      Hi Busi

      Sorry to hear that! Yes, it does seem to be an issue.
      Please give the Pond’s Customer Care Centre a call on 0860 572 861 and let them know what is happening to your skin. They might also be able to advise you on which other products to use.

      Good luck and let me know what they say,
      Emmy

  • posh

    Hi i hev been using creams frm the street an nw I no longer use them my skin looks darker,oily,has dark spots..always hiding under make up..desparate please help regain my self-esteem.

    • Rouge Beauty Girl

      Hi Posh

      You should never buy brand names off the street. Even if they aren’t fake, they will probably have been stored incorrectly, so could be unstable, and will actually damage your skin.

      Always buy your skincare from a store.

      Good luck,
      Emmy

  • ria

    Hy guys my advise to those who still buy products frm the streets for whitening stop now cos it will damage your natural beauty…an look likean old lady while your still young.

  • Sonia

    I cannot seem to find ponds flawless white beauty anywhere so I want to know if it is sold in South Africa because the ponds creams seem to be making my skin darker and it seems that ponds flawless white beauty has higher spf and lightens your complexion

    • Rouge Beauty Girl

      Hi Sonia

      Flawless White is not sold in South Africa, sorry.
      Please give the Pond’s Customer Care Centre a call on 0860 572 861 and let them know what is happening to your skin. They might also be able to advise you on which other products to use.

      Hope this helps,
      Emmy

    • Rouge Beauty Girl

      Hi Wana

      Please give the Pond’s Customer Care Centre a call on 0860 572 861 and let them know what is happening to your skin. They will be able to advise you on which products to use.

      Thanks,
      Emmy

  • Mandilakhe

    Hello im using ponds day and night creme and a Toner too.. I use the toner in the morning when im about to use a day creme but I want to know at night do I have to use a toner again when im about to apply the night creme??

    • Rouge Beauty Girl

      Hi Mandilakhe

      You should only use a toner after you wash your face. The idea is that it balances the skin after washing.
      So use your toner whenever you wash your face.

      Hope this helps,
      Emmy

  • hildah kageha

    hi….i really have a bony face….my cheeks and the sides of my eyes are so sunken…what would you suggest?and then am normally allergic to most facial applicants…which of ur products wld you advice on?or rather how can i be helped

    • Rouge Beauty Girl

      Hi Hildah

      There isn’t too much you can do, except fillers, but why not embrace your natural beauty?

      Thanks,
      Emmy

  • Nyanzi Hopegloria

    Hi. Am Hope. My skin colour ain’t equal, got pimple which leave spots. I want to start using ponds flawless products because my friend used them and she is now looking good but I don’t know how. I base in Uganda . my whatsapp number is 0787900348

  • Ppillay

    Hi, I’m using the flawless radiance range now for the past two weeks. Face wash, toner, serum(am and pm) lotion and sunblock. I missed a few days of applying the lotion and uva.- 2 days. My skin now looks darker and when I apply my foundation it looks grey because my skin is darker. Is the serum meant for daytime use? Please help!!!

    • Rouge Beauty Girl

      Hi there

      Yikes, ok.
      Firstly, make sure you never miss a day of SPF again. You HAVE to use it every single day when using products like this, or you can make the condition worse.
      I know the serum is indicated for morning and evening use, but maybe just use it at night for now, and see how that works. And the same goes for the toner. I personally loathe toners, as I think they do more harm than good. So just try using it at night for a while, and see how your skin goes.

      Good luck, and let me know how you get on.
      Emmy

  • Providence Ndhlovu

    is Ponds flawless work for those with dry skin. l have a dry skin, will it work for me?
    please help me before l buy the range

    • Rouge Beauty Girl

      Hi Providence

      I personally find the range a bit drying, so not great for dry skin.
      Do you live in South Africa? If you do, please give the Pond’s Customer Care Centre a call on 0860 572 861 and they’ll be able to recommend products for you.

      Thanks,
      Emmy

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